Support & FAQ

Get answers, access resources, and connect with our team. We're here to help you streamline custody, investments, and account management.

Frequently Asked Questions

What is AET?
American Estate & Trust (AET) is a Nevada-chartered trust company and qualified custodian that helps RIAs, fund managers, and investors securely hold and administer alternative assets.
What types of accounts do you support?
AET supports individual, joint, trust, IRA, and business accounts.
What kinds of assets can be custodied through AET?
We custody traditional and alternative assets including private equity, venture capital, real estate, private credit, limited partnership interests, digital assets, and other non-exchange-traded investments.
What is the Business Portal?
A secure dashboard for advisors, fund managers, and RIAs to manage accounts, investments, and investor activity in one place.
Can I invite investors to deals through the platform?
Yes. AET allows you to create investment opportunities, invite investors, and manage capital commitments digitally.
What does my client see when I onboard them?
Your clients receive access to their own investor dashboard where they can view holdings, statements, transaction activity, and tax documents.
Is my investor's data secure?
Absolutely. AET uses bank-grade encryption and rigorous compliance controls to protect sensitive information.
Do you issue IRS forms (1099, 5498, etc.)?
Yes. AET handles all required IRS tax reporting for custodial accounts, including Forms 1099, 5498, and other relevant disclosures.
Do you handle TIN collection and withholding?
Yes. AET manages taxpayer identification number (TIN) collection and backup withholding as part of our onboarding process.
What third-party integrations are supported?
AET integrates with leading portfolio management and RIA technology providers. We also offer custom integration through our API.
Can investors manage their own accounts?
Yes. Investors can log in to view and manage their holdings, update information, and download reports or IRS forms.
Do you offer an API?
Yes. Our API enables RIAs, fund administrators, and fintech platforms to integrate directly with AET for account creation, transaction tracking, and reporting.

Investor Support

support@aetrust.com

1-866-654-6111

Platform & Partner Support

Schedule a Call